1. Information We Collect

When you book a route, register for a guided tour, or contact us for preparation advice, we collect necessary personal details to ensure a safe and organized experience on the trails. This may include your full name, email address, telephone number, and any relevant health or fitness information required for mountain safety.

We also gather standard communication data when you interact with our support or booking systems, ensuring we can provide accurate and timely responses regarding your requested hiking itineraries.

2. How We Use Your Data

The information we collect is strictly used to facilitate our mountain guide services. Specifically, we use your data to:

  • Process and confirm your bookings for hikes and tours.
  • Communicate essential preparation advice, meeting points, and weather updates.
  • Ensure the safety and well-being of all participants on the mountain.
  • Respond to inquiries, questions, or feedback regarding our routes.

3. Data Sharing & Security

Highridge Guides respects your privacy. We do not sell, rent, or trade your personal information to external marketing agencies or third parties. Your data is only shared with authorized guide personnel directly involved in your specific mountain tour, or when legally required for administrative or safety compliance.

We implement secure, industry-standard data storage protocols to protect your information against unauthorized access, alteration, or disclosure.